Refund Policy

We are confident that you will be satisfied with the quality and depth of our courses. If not, we welcome your insightful criticism to help us improve our products.

30-Day, 100% Money-Back Guarantee

  • We offer a 30-day, 100% money-back guarantee on all courses purchased through the QuickStart website.
  • This money-back guarantee excludes courses bought through one of our partners or resellers. If you bought through a reseller, you will need to approach the reseller to request a refund.
  • The money-back guarantee is void if you have completed the course by writing an exam, downloading a certificate or any of the course materials.
  • You must request a refund within 30 calendar days of purchase.
  • You will lose access to the products you have purchased.
  • Any refund request beyond 30 days of purchasing the course will not be accepted and no refund will be provided.
  • The refund will be processed by PayStack, and will be returned to the original payment source.
  • We understand that everyone has their reasons for asking for a refund, however, we must also guard against fraudsters taking advantage of refund policies. To combat fraud, the refund will only take place 14 days after your request for a refund. We may also request a copy of your identity document to verify your identity.

How to Request a Refund

  • From the My Account section, by clicking on “Request Refund” against specific item of an order.
  • Please reach out to our support team through our Help & Support section on the website.

We reserve the right to revise this policy without any prior notice.

Consumer Rights