We are confident that you will be satisfied with the quality and depth of our courses. If not, we welcome your insightful criticism to help us improve our products.
30-Day, 100% Money-Back Guarantee
- We offer a 30-day, 100% money-back guarantee on all courses purchased through the QuickStart website.
- This money-back guarantee excludes courses bought through one of our partners or resellers. If you bought through a reseller, you will need to approach the reseller to request a refund.
- The money-back guarantee is void if you have completed the course by writing an exam, downloading a certificate or any of the course materials.
- You must request a refund within 30 calendar days of purchase.
- You will lose access to the products you have purchased.
- Any refund request beyond 30 days of purchasing the course will not be accepted and no refund will be provided.
- The refund will be processed by PayStack, and will be returned to the original payment source.
- We understand that everyone has their reasons for asking for a refund, however, we must also guard against fraudsters taking advantage of refund policies. To combat fraud, the refund will only take place 14 days after your request for a refund. We may also request a copy of your identity document to verify your identity.
How to Request a Refund
- From the My Account section, by clicking on “Request Refund” against specific item of an order.
- Please reach out to our support team through our Help & Support section on the website.
We reserve the right to revise this policy without any prior notice.