Rapidly Restore Service
Professional Incident Manager
The Professional Incident Manager course is role-based training aimed at new and experienced IT managers who want to improve technical support capability in enterprise IT environments.
This course is based on internationally accepted best-practices which will help an Incident Manager to organise and develop a world-class support team.
Professional Service Manager
The Professional Service Manager course is role-based training aimed at Service Managers who are responsible for designing and delivering better services.
This course covers practical approaches to the Service Catalog, Service Level Agreements, Metrics and Reporting, and Service Improvement.
Designed for Flexibility
Self-study means you have immediate 24/7 access. No more waiting for a scheduled course.
Freedom to study at your own pace, in your own time.
Unlimited, no-expiry access to our courses.