from theory to practice

What We Do

QuickStart Academy is an online learning platform for IT Managers and Engineers who want to improve their skills and outcomes for their customers and users.

We offer role-based certificate training for the effective management of IT systems and services.

Rapidly Restore Service

Certified Incident Manager

The Certified Incident Manager course is role-based training aimed at new and experienced IT managers who want to improve technical support capability in enterprise IT environments.

Management Development Programme

Professional Service Support Manager

The Professional Service Support Manager course is a comprehensive, 12-month management development programme aimed at Service Support Managers who are responsible for designing and delivering better services.

A flaw in the job market

The Paper Ceiling

The paper ceiling is an invisible, career-limiting barrier for IT professionals without a degree.

QuickStart supports and develops IT professionals who are Skilled Through Alternative Routes (STARs).

Designed for Flexibility

Self-study courses

Start now

Self-study means you have immediate 24/7 access. No more waiting for a scheduled course.


Freedom to study at your own pace, in your own time.

Lifetime Access

Unlimited, no-expiry access to our courses.