About

QuickStart Academy is an e-learning platform dedicated to equipping IT Managers and professionals with the practical knowledge and strategic insight needed to thrive in IT Service Management (ITSM) and IT Governance, Risk, and Compliance (GRC).

Founded by Louis Stanford, a seasoned IT GRC professional with over 20 years of experience, QuickStart is built on a commitment to clarity, relevance, and practical impact. Louis brings a strong background in training, consulting, and strategic advisory across the public and private sectors. His work is known for blending deep technical understanding with accessible frameworks that support real-world decision-making.

A "quickstart" is a concise guide or set of instructions designed to help users quickly get started with a new product, service, or software. It focuses on the most essential steps needed for initial use and often simplifies complex processes for easy understanding. Quickstarts are distinct from comprehensive user manuals, which provide detailed information and troubleshooting guides. 

Our Principles

At QuickStart, we believe in a principled approach to work, one that respects both the complexity of enterprise environments and the human effort behind every task. Our content, tools, and teaching philosophy are rooted in the following simple ideas:

1. Work Must Flow

Work should move through systems with clarity and purpose. We focus on reducing friction, improving visibility, and aligning teams so that value can be delivered consistently.

2. Unnecessary Bureaucracy is Waste

Compliance should never become a barrier to progress. We teach ‘good enough’ governance practices that add value without adding clutter—lean, effective, and aligned with business goals.

3. Make Work Visible

Invisible work leads to hidden risks, bottlenecks, and burnout. We champion transparency, using visual tools and metrics to ensure that work, risks, and priorities are seen, shared, and understood by everyone involved.