Effective Date: 01 April 2025
QuickStart Academy (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website at https://www.quickstart.co.za and our associated services (collectively, the “Platform”).
By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
1.1. Personal Information
- Full name
- Email address
- Phone number
- Job title and employer (optional)
- Billing and payment details
1.2. Usage Data
- IP address
- Browser type and device information
- Pages visited, time spent, and links clicked
- Course progress and completion data
1.3. Cookies and Tracking Technologies
We respect your privacy and actively avoid the use of intrusive tracking technologies. As such, we do not knowingly use cookies on our platform. However, due to the nature of modern web technologies and third-party services that may be integrated into our site, cookies or similar technologies might be employed without our direct knowledge. You can manage or block cookies at any time through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain the Services
- To personalize your learning experience
- To process payments and manage subscriptions
- To send important updates, newsletters, or promotional materials
- To monitor usage and improve course content
- To ensure compliance with our Terms of Service and applicable laws
3. Legal Basis for Processing (POPIA/GDPR)
We process personal data on the basis of:
- Your consent (e.g., when you subscribe to newsletters)
- Contractual necessity (e.g., when you register for a course)
- Our legitimate interests (e.g., improving services, securing the platform)
- Legal obligations where applicable
4. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
- Trusted service providers (e.g., payment processors, email platforms)
- Legal or regulatory authorities if required by law
- Business partners, only with your explicit consent
5. Data Retention
We retain your information for as long as necessary to:
- Provide the Services
- Comply with legal and financial obligations
- Resolve disputes and enforce agreements
You may request deletion of your account and associated data at any time by contacting us.
6. Security
We implement reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
7. Your Rights
Subject to applicable law (e.g., POPIA, GDPR), you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing
- Lodge a complaint with the Information Regulator (in South Africa)
To exercise any of these rights, please contact us using the details below.
8. International Transfers
If you access the Services from outside South Africa, your information may be transferred to and processed in South Africa or other jurisdictions with different data protection laws.
9. Children’s Privacy
Our Services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18.
10. Third-Party Links
Our Platform may contain links to third-party websites or services. We are not responsible for their privacy practices or content.
11. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website, with the effective date at the top. Continued use of the Services indicates acceptance of the updated terms.
12. Contact Us
If you have any questions or requests related to your personal information, please contact:
QuickStart Academy
info@quickstart.co.za
+27 79 143 9009